How to get the device serial number and verification code

Network Camera

How to Get

On Device Label

On Device Local Configuration Page

On Device Web Configuration Page

Serial Number

√

×

√

Configuration > System > System Settings > Basic Information

Verification Code

×

×

√

Configuration > Network > Advanced Settings > Platform Access

PTZ Camera

How to Get

On Device Label

On Device Local Configuration Page

On Device Web Configuration Page

Serial Number

√

×

√

Configuration > System > System Settings > Basic Information

Verification Code

×

×

√

Configuration > Network > Advanced Settings > Platform Access

DVR/DVR

How to Get

On Device Label

On Device Local Configuration Page

On Device Web Configuration Page

Serial Number

√

√

Maintenance > System Info > Device Information

√

Configuration > System > System Settings > Basic Information

Verification Code

×

√

System > Network > Advanced > Platform Access

√

Configuration > Network > Advanced Settings > Platform Access

Access Control Device (Fingerprint Access Control Terminal)

How to Get

On Device Label

On Device Local Configuration Page

On Device Web Configuration Page

Serial Number

√

√

Info. > Device

×

Verification Code

×

√

Comm. > Mobile-App

×

Security Control Device

How to Get

On Device Label

On Device Local Configuration Page

On Device Web Configuration Page

Serial Number

√

×

√

Engineer Maintenance > Device Information

Verification Code

√

Scan QR Code

×

√

Communication > Cloud Service

Video Intercom Device

How to Get

On Device Label

On Device Local Configuration Page

On Device Web Configuration Page

Door Station

Serial Number

×

×

√

System > Device Information

Verification Code

√

×

×

Indoor Station

Serial Number

√

√

Settings > More > Device Information

×

Verification Code

√

√

Settings > Configuration > Hik-Connect

×

Doorbell

How to Get

On Device Label

On Device Local Configuration Page

On Device Web Configuration Page

Serial Number

√

×

×

Verification Code

√

×

×

On Device Label

In most cases, you can find the verification code or serial number on the device label (if any), which is stuck on the device or device package.

Figure 1 Device Label

On Device Local Configuration Page

For DVR and NVR, you can connect it to a monitor to view the device local GUI interface.

For indoor station and access control device, you can log into the device and enter its home page.

Note:

On the device local configuration page, if the serial number you find is long and complete (more than 9 characters), then the one you need is a 9-character string, the last character of which is the first digit from the end of the long serial number.

The following two examples show how to get the short serial number from the long one.

  • DS-1ABCD2EFGH3IJKLMNOPQRSTUVWXYZ123T45R6

  • DS-2ABCD2EFGHIJKLMNOPQRST123T45R6UVWXYZ

On Device Web Configuration Page

Log into the device via a web browser by entering the device IP address in the address bar. You will enter the device Web Configuration page.

Note:

On the device web configuration page, if the serial number you find is long and complete (more than 9 characters), then the one you need is a 9-character string, the last character of which is the first digit from the end of the long serial number.

The following two examples show how to get the short serial number from the long one.

  • DS-1ABCD2EFGH3IJKLMNOPQRSTUVWXYZ123T45R6

  • DS-2ABCD2EFGHIJKLMNOPQRST123T45R6UVWXYZ