Legal Information
Symbol Conventions
Introduction
Target Audience
Entities in Hik-Partner Pro
Running Environment
Function Availability for Different Countries/Regions
Functions Only Available in Certain Regions
Regions Only With Support for Free Functions
Download the Mobile Client
Account Management
Register by Hik-Connect Account
Register an Installer Admin Account
Manage Company Information
Authenticate Your Account
Company Merger
Initiate Company Merger
Accept Company Merger
Manage Role and Permission
Invite Employee
Manage My Agreements
Link Your Account to a Distributor
Edit Your Account Information
Login
Become a Hik-Partner Pro User After Product Upgrade
Hik-Partner Pro Mobile Client Overview
Site Management
Site Page Introduction
Add New Site
Add Existing Site
Assign Site to Installer
Hand Over Site
Typical Tenant Site Scenario
Apply for Site Authorization from Site Owner
Accept a Device Management Invitation from Your Customer
Site Sharing
Share a Site During Handover
Share a Site After Handover
Accept Site Sharing
Features Available to MSP/ISP on a Shared Site
Device Management
Batch Configure Devices on LAN
Batch Activate Devices and Assign IP Addresses for Them
Batch Link Channels to NVR and DVR
Create Templates for Setting Parameters
Batch Set Parameters for Devices
Add Device
Add Devices After Batch Configuring Them on LAN
Connect Offline Device to Network
Add Device by Scanning QR Code
Add Device by Entering Serial No.
Add Devices on LAN
Add Device by IP Address or Domain Name
Synchronize Devices with Hik-Connect Account
Add Devices Without Support for the Hik-Connect Service
Activate the Health Monitoring Service
Manage Device Permission
Apply for Device Permission
Release the Permission for Devices
Move Devices
Linkage Rule and Exception Rule
Add Linkage Rule
Add Custom Linkage Rule
Add Linkage Rule Based on Pre-defined Template
Video Tutorial
Add Exception Rule
Enable Device to Send Notifications
Reset Device Password
Enable Remote Log Collection
Manage Security Control Panel
Control AX PRO and AX HYBIRD PRO
Configure AX PRO and AX HYBIRD PRO
Batch Arm/Disarm AX PRO and AX HYBRID PRO
Batch Configure AX PROs
Create a Template
Batch Configure AX PROs by Template
Alarm Receiving Center (ARC) Service
View Video
View Live Video
Play Back Video Footage
Network Switch Management
Network Switch Operations
Network Topology
Other Management
Upgrade Device
Batch Upgrade Devices on LAN
Unbind a Device from Its Current Account
Configure DDNS for Devices
Remote Configuration
Health Monitoring
View Status of Devices on All Sites
View Status of Devices on One Site
Send Reports Regularly
Network Topology
Notification Center
Business Notifications
Exception Center
System Messages
Deals and Offers
Case
Submit Case
Submit Hardware Product Case
Submit Software Product Case
Submit Hik-Partner Pro Case
Submit Device Password Reset Case
Submit Dedicated Customer Service Case
View and Handle Case Records
Return Material Authorization
Submit RMA Requests
View and Handle RMA Requests
Find Repair Stations
Value-Added Services
View and Purchase Value-Added Services
View and Manage My Services
Manage Cloud Storage
Set Cloud Storage for Hik-ProConnect Box
Set Cloud Storage for NVR
Set Cloud Storage for DVR
Network Test
Activate or Renew Service for a Channel
Co-Branding
Products
View and Search Products
Compare Products
Partner Program
Rewards Store
Quotation Tool
Add Products for Quotation
Create Quotation
Hik-Partner Pro Mobile Client
Search
Legal Information
Symbol Conventions
Introduction
Account Management
Login
Become a Hik-Partner Pro User After Product Upgrade
Hik-Partner Pro Mobile Client Overview
Site Management
Device Management
Health Monitoring
Notification Center
Case
Return Material Authorization
Value-Added Services
Products
Partner Program
Rewards Store
Quotation Tool
Expand
Collapse
Legal Information
Symbol Conventions
Introduction
Target Audience
Entities in Hik-Partner Pro
Running Environment
Function Availability for Different Countries/Regions
Functions Only Available in Certain Regions
Regions Only With Support for Free Functions
Download the Mobile Client
Account Management
Register by Hik-Connect Account
Register an Installer Admin Account
Manage Company Information
Authenticate Your Account
Company Merger
Initiate Company Merger
Accept Company Merger
Manage Role and Permission
Invite Employee
Manage My Agreements
Link Your Account to a Distributor
Edit Your Account Information
Login
Become a Hik-Partner Pro User After Product Upgrade
Hik-Partner Pro Mobile Client Overview
Site Management
Site Page Introduction
Add New Site
Add Existing Site
Assign Site to Installer
Hand Over Site
Typical Tenant Site Scenario
Apply for Site Authorization from Site Owner
Accept a Device Management Invitation from Your Customer
Site Sharing
Share a Site During Handover
Share a Site After Handover
Accept Site Sharing
Features Available to MSP/ISP on a Shared Site
Device Management
Batch Configure Devices on LAN
Batch Activate Devices and Assign IP Addresses for Them
Batch Link Channels to NVR and DVR
Create Templates for Setting Parameters
Batch Set Parameters for Devices
Add Device
Add Devices After Batch Configuring Them on LAN
Connect Offline Device to Network
Add Device by Scanning QR Code
Add Device by Entering Serial No.
Add Devices on LAN
Add Device by IP Address or Domain Name
Synchronize Devices with Hik-Connect Account
Add Devices Without Support for the Hik-Connect Service
Activate the Health Monitoring Service
Manage Device Permission
Apply for Device Permission
Release the Permission for Devices
Move Devices
Linkage Rule and Exception Rule
Add Linkage Rule
Add Custom Linkage Rule
Add Linkage Rule Based on Pre-defined Template
Video Tutorial
Add Exception Rule
Enable Device to Send Notifications
Reset Device Password
Enable Remote Log Collection
Manage Security Control Panel
Control AX PRO and AX HYBIRD PRO
Configure AX PRO and AX HYBIRD PRO
Batch Arm/Disarm AX PRO and AX HYBRID PRO
Batch Configure AX PROs
Create a Template
Batch Configure AX PROs by Template
Alarm Receiving Center (ARC) Service
View Video
View Live Video
Play Back Video Footage
Network Switch Management
Network Switch Operations
Network Topology
Other Management
Upgrade Device
Batch Upgrade Devices on LAN
Unbind a Device from Its Current Account
Configure DDNS for Devices
Remote Configuration
Health Monitoring
View Status of Devices on All Sites
View Status of Devices on One Site
Send Reports Regularly
Network Topology
Notification Center
Business Notifications
Exception Center
System Messages
Deals and Offers
Case
Submit Case
Submit Hardware Product Case
Submit Software Product Case
Submit Hik-Partner Pro Case
Submit Device Password Reset Case
Submit Dedicated Customer Service Case
View and Handle Case Records
Return Material Authorization
Submit RMA Requests
View and Handle RMA Requests
Find Repair Stations
Value-Added Services
View and Purchase Value-Added Services
View and Manage My Services
Manage Cloud Storage
Set Cloud Storage for Hik-ProConnect Box
Set Cloud Storage for NVR
Set Cloud Storage for DVR
Network Test
Activate or Renew Service for a Channel
Co-Branding
Products
View and Search Products
Compare Products
Partner Program
Rewards Store
Quotation Tool
Add Products for Quotation
Create Quotation